Welcome to NRM
Block Management is our business
NRM were appointed as managing agent back in August 2012. Over the past few years we have worked at this development to resolve issues inherited from the previous agent and managed the decoration of both the internal stairwells and all exterior areas (as specified within the lease).
Please contact us on 01473 558400 or email firstname.lastname@example.org if you have any questions or concerns.
Caring for your property is our business
We know that our best recommendation is a satisfied client. Indeed, most of our new appointments arise from such recommendations. So we work hard to obtain your business and even harder to keep it.
Independence – We are fully independent, we are owned by our staff and run for our clients. We are not linked to the Insurance brokers we work with. We use independent local contractors (which is important to us) for the provision of specialised services. Too many of our competitors use national maintenance contractors to make their lives easier (but costs spiral and no personal service.) Contractors are chosen based on the price and quality of their services, contractors do not pay us to be on an approved list.
Personal Service – We offer a very personal service. We will tailor our service to meet your requirements. Each block/estate will have an experienced Property Manager assigned to it, who can be easily contacted who is familiar with your property. They are supported by competent Administration and Accounts personnel that complete the capable and helpful NRM team. We don’t have a call centre, we know you want to speak to your Property Manager, first time, every time. If they unavailable to take your call rest assured they will call you back.
Technology when you need it, people when you don’t – NRM has invested in technology to improve our service and ensure information is available 24/7. But don’t worry, we are still hear to speak with you personally and will happily arrange to meet with you at your development at your convenience.
NRM is a member of the Association of Residential Managing Agents (ARMA) and the Leasehold Knowledge Partnership, with a management team that is committed to improving standards and supportive of regulatory reform in the industry.
If you would like more information on NRM, please click link below to visit our main website